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Understanding Credit Hire

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0142 277 1218

Understanding Credit Hire

Making Sense of Credit Hire: Your Guide to Hassle-Free Vehicle Replacement

If you’ve been involved in an accident that wasn’t your fault, you may be entitled to a credit hire vehicle while your own car is being repaired. However, understanding the concept of credit hire and navigating the process can be confusing. At Fix My Car Limited, we are here to simplify the process and ensure you’re fully informed about your rights and options. Our goal is to provide you with a hassle-free replacement vehicle without any upfront costs, keeping you on the road while your claim is resolved.

What is Credit Hire?

Credit hire is a service that provides you with a replacement vehicle after an accident, with the cost being covered by the at-fault party’s insurance. Unlike a traditional car rental, you don’t pay for the hire vehicle upfront. Instead, the hire company is paid directly by the at-fault party’s insurer once the claim is settled.

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Why Choose Fix My Car Limited

for Credit Hire?

Clear Guidance

We walk you through the entire credit hire process, ensuring you understand how it works and what to expect. Our team is always available to answer any questions and address any concerns.

No Upfront Costs

With credit hire, you won’t have to worry about out-of-pocket expenses. The cost of your replacement vehicle is covered by the at-fault party’s insurer, allowing you to focus on getting back to normal.

Comparable Replacement

We provide a like-for-like replacement vehicle that matches the make, model, and class of your own, ensuring minimal disruption to your daily life.

Expert Handling

We liaise directly with the at-fault party’s insurance company, handling all communications and negotiations. Our experience ensures that your claim is processed smoothly and efficiently.

Understanding Your Rights

It’s important to know that if you’re not at fault for the accident, you’re entitled to a replacement vehicle that allows you to maintain your daily routine. Credit hire ensures that you’re not financially disadvantaged while your car is off the road. At Fix My Car Limited, we’re committed to protecting your rights and ensuring that you receive the full benefits you’re entitled to under the law.

 

Common Questions About Credit Hire

  • Will I have to pay anything upfront?

    • No, credit hire vehicles are provided at no upfront cost to you. The hire company is reimbursed by the at-fault party’s insurer.

 

  • What if the insurance company refuses to pay?

    • In rare cases where an insurer disputes payment, our team will handle all legal aspects to ensure that you are not personally liable.

 

  • How long can I keep the credit hire vehicle?

    • You can keep the vehicle for as long as your own car is being repaired or until your claim is settled.

 

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The Credit Hire Process

Initial Consultation

We begin with a free, no-obligation consultation to assess your situation and determine your eligibility for a credit hire vehicle.

Vehicle Assessment

We assess your vehicle to ensure that the replacement vehicle we provide is comparable in terms of make, model, and specifications.

Insurance Liaison

Our team handles all communications with the at-fault party’s insurance company, securing approval for the credit hire vehicle without any hassle for you

Vehicle Delivery

Once approved, we deliver the replacement vehicle directly to you, ensuring you’re not left without transportation.

Use and Return

You can use the credit hire vehicle for as long as your car is being repaired. When your vehicle is ready, simply return the hire vehicle, and we’ll take care of the rest.

Request a callback

One of our advisors will call you back. Or, call us now on 0142 277 1218.