Privacy Policy

1. Introduction

Fix My Car Limited is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website fixmycarltd.co.uk and our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

• Personal Information: We may collect personal information that you provide to us directly, such as your name, address, email address, phone number, and payment details.
• Usage Data: We may also collect information about how you access and use our website, including your IP address, browser type, pages visited, and the time and date of your visit.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process and manage your claims and bookings
• Communicate with you, including responding to your inquiries
• Improve our website and services based on user feedback
• Comply with legal obligations and enforce our terms and conditions

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to provide our services. This may include sharing your information with:

• Insurance companies and legal representatives involved in your claim
• Third-party service providers who assist us in operating our website and services
• Government authorities if required by law

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request the correction of any inaccurate information
• Request the deletion of your personal information, subject to legal obligations
• Withdraw your consent to the processing of your personal information at any time

To exercise any of these rights, please contact us at [email protected].

7. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

Fix My Car Limited reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review the policy regularly. Continued use of our website and services after changes have been made constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Phone: 0142 277 1218
• Email: [email protected]
• Address: 10 Westfield Place, Halifax, England, HX1 3YH